Return & Cancellation Policy
If for any reason you would like to cancel your order please let us know as soon as possible by emailing us at firstname.lastname@example.org. Please include your order number and any other pertinent information relevant to your request.
If your request is received after your order has already been shipped, then we will not be able to process your cancellation. You would need to wait for the receipt of your order to process a return. Once you receive your order, contact us at email@example.com to let us know about your return. We will accept returns for un-opened decks, puzzles, and other merchandise that comes sealed, un-damaged prints or for defective items*. Once we determine your item is eligible for return we will send you a pre-paid shipping label which you can then use to return your item(s) back to us. Once we receive your return and confirm the condition, we will issue you a refund to the original payment method used to place your order.
*If the item is being returned because it was damaged upon receipt, please let us know when you request the return label and include a photo of the damage so that we are aware.
Please note that we will not be able to process returns and refunds for orders that were placed more than 30 days before your return request is received.